Terms & Conditions

 

1.1. Content 

 

1. International copyright and trademark laws protect the entire contents of the site. You may not reproduce, republish, modify, copy, transmit, upload, post, or distribute, in any manner, the material on the site, including text, graphics and code without prior written approval from the company. 

 

2. Whilst we take every care to ensure that the content of this website is accurate, some of the information contained is supplied to us by third parties and as such we are not able to completely verify the accuracy of all of the contents. You are advised to independently verify any information contained on this website before acting on it. This applies to all product categories, guidelines on use, storage, delivery etc. 

 

1.2. Errors/Omissions 

 

1. In the event of an error or omission on the website, material or not, we reserve the right to amend or cancel any order in to resolve the issue. 

 

1.3. Privacy 

 

1. We are committed to protecting our customers’ privacy. Although our ability to provide our service requires that we collect personal information about our customers, we take measures to ensure the privacy and confidentiality of that information. 

 

2. We will not sell, trade or rent personal information to others in any way without your prior approval. 

 

3. Our forms require users to provide contact information (like name, email, and postal address) unique identifiers (like username and password), and in some cases financial information (like account or credit card numbers) when they register for our services or in connection with an online transaction. Contact information from the signup forms may be used to send information about our products and services. The customer's contact information may also be used to get in touch with the customer when necessary. 

 

4. Some pages on this site use "cookies," which are small files that the site places on your hard drive for identification purposes. These files are used for site registration and customization the next time you visit us. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this site. This site may contain links to other sites. Ecoblaze.co.uk is not responsible for the privacy practices or the content of such web sites. 

 

 

2.1. Wood Locker is a trading name for Chiltern Greenspace Ltd. Woodlocker.co.uk is operated by Chiltern Greenspace Ltd. 

 

2.2. Chiltern Greenspace Ltd has its registered office at 1st Floor Healthaid House, Marlborough Hill, Harrow, Middlesex, England, HA1 1UD. Telephone 07879 404185. Email: jake@chilterngreenspace.co.uk. Company No. 12838082.

 

2.3. Any orders placed on the woodlocker.co.uk site create a contract between Chiltern Greenspace and the customer placing the order. 

 

 

3.1. These Terms and Conditions set out the entire relationship between Woodlocker.co.uk and you, the customer, for the sale of goods. Please ensure that you read and understand these Terms and Conditions as these terms are binding upon placement of an order. 

 

3.2. You are considered to have placed an order and entered a binding contract with Woodlocker.co.uk when you have: 

 

A. Ticked that you have accepted the Terms and Conditions on the website or when placing a telephone order; and 

 

B. You have made payment for the goods ordered. 

 

3.3. On completion of your order you will be issued with an order number. Please quote this order number on any correspondence with Chiltern Greenspace. 

 

3.4. Once an order has been placed the goods are automatically consigned for delivery to the address you have provided. If you wish to cancel an order, please do so as soon as possible. 

 

3.5. If you would like to return an order that has already been delivered, please contact us, and inform us of your reason for the return. We will organise our haulier to collect the order. It is your responsibility to ensure that the order is in a suitable state and location for collection by our haulier. We will refund you the full value of the goods returned to us less £4.95 inc VAT per consignment for the transport costs incurred (and shipping surcharges where they occur), returning and restocking the goods in our warehouse. 

 

3.6. We have the right to revise and amend these Terms and Conditions as we see fit. You will always be bound by the terms and conditions that were active at the time your order was placed. 

 

 

4.1. Goods supplied should: 

 

A. Conform in all material respects with the ordered specification; 

 

B. Be free from material defects in design, materials and workmanship. 

 

C.  Comply with all applicable statutory and regulatory requirements for selling the goods in the United Kingdom. 

 

4.2. This does not apply to any defect in the Goods arising from fair wear and tear, wilful damage, accident or negligence (by you or a third party). 

 

4.3. We will take reasonable steps to ensure that your order arrives in good condition. 

  

 

5.1. The contract between Woodlocker.co.uk and the customer will be deemed to be fulfilled on delivery of your order in good condition. Where the order is not delivered in good condition, the contract between Woodlocker.co.uk and the customer will be deemed to be fulfilled, upon receipt by the customer of any refund due to them, as a function of the customer having notified Woodlocker.co.uk of any damage to the order, in accordance with these Terms and Conditions. 

 

5.2. Delivery Timeframes 

 

1. We provide guidelines as to the expected delivery schedule of the relative delivery services offered by Woodlocker.co.uk. Please note that in all cases the timeframes given are guides only. Woodlocker.co.uk will not be held liable, if for whatever reason, a delivery does not arrive within an expected period. 

 

2. All orders received on a standard working day prior to 2pm are dispatched that day, subject to stock availability 

 

5.3. Delivery Access 

 

1. It is your responsibility to ensure that there is suitable access to the delivery location. 

 

2. It is your responsibility to ensure that the address and delivery instructions you provide are correct. 

 

3. If you have requested that the goods are left in your absence, our delivery partner will undertake a risk assessment to determine whether the goods can be safely left or not. 

 

 

6.1. It is your responsibility to ensure that the goods are suitable for the use to which you put them to. 

 

6.2. In the unlikely event that the goods provided do not conform to these terms, please let us know within 48hrs of receiving your order. If the goods do not conform we will: 

 

1. Remove the goods at our cost and provide you with a full refund for the value of the goods that have been removed; or 

 

2. Replace the goods at our cost. 

 

6.3. Dissatisfaction with goods delivered. If you are dissatisfied with the goods delivered, but the goods do conform to these terms and you would like to return the goods we will collect the goods and provide a refund to you provided: 

 

A. The goods are returned to us in a saleable condition; 

 

B. At least 66% of the original order is returned. 

 

6.4. We will refund you the full value of the goods returned to us less £4.95 inc VAT per consignment for the transport costs incurred (and shipping surcharges where they occur), returning and restocking the goods in our warehouse. 

 

 

7.1. If either party fails to comply with these terms, neither party shall be responsible for any losses that the other suffers as a result, except for those losses which are a foreseeable consequence of the failure to comply with these terms. 

 

7.2. Neither party shall be responsible for losses that result from our failure to comply with these terms including, but not limited to losses that fall into the following categories: Loss of Business; Loss of income or revenue; Loss of anticipated savings; Loss of data; Any waste of time; or any loss due to the sourcing of replacement goods from another provider. 

 

7.3. This clause does not include or limit in any way our liability for: Death or personal injury caused by our negligence; or Fraud or fraudulent misrepresentation; Any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; or Losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability or any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability. 

 

7.4. We will not be liable for any consequential loss or indirect loss suffered by you, or by anyone to whom you have supplied the goods. 

 

7.5. We will not be liable for losses or damages resulting from the use of the goods for purposes for which the specification and manner of goods or delivery are not suitable. 

 

7.6. We will not be liable for any losses or damages to property or persons that may occur during the delivery process. Liability for delivery process losses or damages rest with our contracted haulier. 

 

 

8.1. We will not be responsible for any failure to perform our obligations when impeded by a Force Majeure event such as; Strikes, lock outs or other industrial action; Civil commotion riot, invasion, terrorist attack, war, etc. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; Transport network failure; or Communication network failure. 

 

8.2. Our obligations under these terms are suspended for the duration of the Force Majeure event. We will endeavour to fulfil our obligations as soon as possible once the event has ceased 

 

 

9.1. You may not assign or transfer your rights or obligations under these Terms to any other party without the written consent of Woodlocker.co.uk.